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No one likes thinking about the ways things can go wrong, but the truth is that anything can happen. Travel insurance can protect you from financial loss if something goes wrong while you’re away and even cover pre-paid trip costs if you must cancel your trip for a qualified reason.
There are many different types of travel insurance, so it’s important to choose the right policy for your needs. And Aegis General Travel Insurance offers a variety of policies to suit different travelers. Keep reading to find out how Aegis performs and whether its coverage makes sense.
Aegis General Travel Insurance
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AM Best Financial Strength Rating
B++
- Offers a CFAR upgrade add-on on certain plans
- Comprehensive insurance plans include generous coverage for baggage loss, plus protection from hurricane and other intense weather-related issues
- Competitive pricing
- Online complaints about claims not being paid and non-responsiveness
- Not all more expensive plans include CFAR coverage
- Dropping rating with AM Best
Product Details
- Annual and multi-trip plans available
- All plans include pandemic coverage for COVID-19
- Coverage for weather-related delays, cancellations and other incidents
Introduction to Aegis Travel Insurance
Aegis General Insurance Agency provides several types of insurance such as homeowners, life, and pest insurance. Aegis added travel insurance to its list of offerings, when it acquired April Travel Protection in early 2021, operating as GoReady.
Now Aegis General, the Pennsylvania-based company offers five single-trip insurance plans and two multi-trip plans that have a wide range customization options including CFAR and sports coverage. The plans also offer a diverse range of coverage from its more comprehensive VIP and Pandemic Plus options to its Trip Cancellation, which offers low-cost coverage for cancellations and trip interruption. The Aegis Trip Cancellation plan is even included in our guide on the best affordable travel insurance.
That said, Aegis has a relatively complicated claims process that has received mixed reviews from customers. You’re required to get in contact with a claims agent to start the process, which can be difficult.
Coverage Options with Aegis
Aegis travel insurance offers a variety of plans from which to choose. Picking the right one will depend on your trip and whether you want single-trip coverage or something like an annual plan. The answer to the question of what does travel insurance cover varies.
If you’re looking for a single-trip plan, you’ll have a few different choices:
Aegis Annual Multi-Trip Plans Available
Annual/Multi-Trip Preferred plan – This annual travel insurance plan is ideal for those who take multiple trips per year that are less than 31 days. It provides comprehensive coverage for an unlimited number of trips, including important types of protection like travel delay ($750), trip inconvenience ($200), baggage coverage ($1,000), and baggage delay ($200). In addition, the plan includes $100,000 per person for medical emergency assistance and transportation. The Preferred plan is not available for New York residents.
Annual/Multi-Trip Primary plan – This policy is ideal for you if you’re a frequent flyer who goes on three or more trips each year or travels for up to 90 days at a time. It includes baggage coverage ($1,000), baggage delay ($100 per person, $300 policy limit), and $30,000 in initial coverage for emergency accident and sickness medical expenditures.
Aegis Additional Coverage Options
Some Aegis travel insurance plans offer the option to upgrade for improved coverage. For instance, Aegis’s Choice plan includes $250,000 in emergency medical assistance and transportation — but with an upgrade, you can buy up to double that amount ($500,000).
There are add-ons, too, like CFAR (cancel for any reason) coverage, which reimburses you 75% of your prepaid trip expenses, or “cancel for work reasons.” which covers 100%. CFAR coverage is only available for the Choice, Pandemic Plus, and Cruise plans.
Depending on the play you choose, other upgrades include coverage for rental car damage, missed port of call, sporting equipment coverage, and more.
Aegis Travel Insurance Cost
The premium you pay will depend on various factors, including the age of the travelers, destination, and total trip costs. The average cost of travel insurance is 4% to 8% of your travel costs.
After inputting some personal information, such as your age and state of residence, along with your trip details, like travel dates, destination, and trip costs, you’ll get an instant quote for the plans available for your trip. And from there, it’s easy to compare each option based on your coverage needs and budget.
Now let’s look at a few examples to estimate Aegis’s coverage costs.
As of 2024, a 23-year-old from Illinois taking a week-long, $3,000 budget trip to Italy would have the following Aegis travel insurance quotes:
- Trip Cancellation: $43
- Choice: $53
- VIP: $82
- Pandemic Plus: $105
- Cruise: $112
Premiums for Aegis plans are between 2.7% and 4.2% of the trip’s cost, well below the average cost of travel insurance. It’s also relatively cheap compared to many of its competitors
Aegis provides the following quotes for a 30-year-old traveler from California heading to Japan for two weeks on a $4,000 trip:
- Trip Cancellation: $59
- Choice: $70
- VIP: $103
- Pandemic Plus: $140
- Cruise: $142
Once again, premiums for Aegis plans are between 3.6% and 3.8%, below the average cost for travel insurance.
A 65-year-old couple looking to escape New York for Mexico for two weeks with a trip cost of $6,000 would have the following Aegis quotes:
- Trip Cancellation: $438
- Choice: $404
- VIP: $664
- Pandemic Plus: $372
- Cruise: $620
Premiums for Aegis plans are between 6.5% and 9.2%, which is roughly in line with the average cost for travel insurance. This is to be expected, as travel insurance is often more expensive for older travelers.
Aegis Annual Travel Insurance Cost
Quotes for Aegis’ annual plans are as follows for a 35-year-old from Iowa:
- Preferred Plan: $145
- Primary Plan: $198
How to Purchase and Manage Your Aegis Policy
To purchase an Aegis policy, you’ll have to obtain a quote on its website. You’ll need to be able to provide information about yourself and your trip including:
- Destination(s)
- Total trip cost
- Age of traveler(s)
- Primary email
- Travel dates
- Date of deposit
- State of residence
Aegis gives you quotes on all five of its policies on one page. Once you make a decision, you can also add any available upgrades to your policy, such as pre-existing condition waivers, CFAR coverage, rental car damage, and higher coverage limits.
How to File a Claim with Aegis
To start a claim, you need to first contact a claims agent over the phone at 866-753-0945 (option 3), sending an email on Aegis’ website, or through its live chat service. They’ll help you determine which benefits you should file for and supplementary documents you should provide. Your files may even be pre-screened to ensure you have the correct information.
You’ll receive an email that gives you access to Aegis’s claims portal, where you can file claims and monitor their statuses. Aegis says that claims will be processed within seven to 10 business days.
Aegis Customer Service and Claims Process
Customer reviews of Aegis are almost solely concentrated on SquareMouth, where it has 4.06 stars out of five across over 1,100 reviews. Reviews that focused on the process of buying a policy were almost unanimously positive. Customer service was helpful in adjusting any policies pre-departure.
However, reviews on Aegis’s claims process were more mixed. According to customers, the claims team was hard to get a hold of and the process often took over a month, well over the promised processing window.
Compare Aegis Travel Insurance
Learn more about how Aegis Travel Insurance stacks up against the competition.
Aegis Travel Insurance vs. HTH Worldwide Travel Insurance
HTH Worldwide’s most popular TripProtector Preferred plan comes with $500,000 in emergency medical coverage, $50,000 in trip cancellation, $2,000 in baggage loss/damage, and $2,000 in trip delay insurance.
With Aegis’s Choice plan, you’ll get $250,000 in emergency medical assistance, 150% of trip cost in trip cancellation, $500 in baggage loss/damage coverage, and $200 for baggage delays, and you can get upgraded protection.
In comparing the two plans, you’ll see that Aegis travel insurance offers better coverage when it comes to medical protections, but falls short, compared to HTH Worldwide, when it comes to travel coverages.
Read our HTH Worldwide Travel Insurance review here.
Aegis Travel Insurance vs. Allianz Travel Insurance
Like Aegis travel insurance, Allianz offers single-trip policies as well as policies for those who plan to travel for a longer period of time. And, like with all insurance, the different plans provide varying degrees of coverage.
Allianz’s most popular single-trip option is the OneTrip Prime plan, which offers trip cancellation coverage up to $100,000, trip interruption coverage up to $150,000, emergency medical coverage for $50,000, coverage for baggage loss, theft or damage up to $1,000, and travel delay coverage up to $800.
In comparison, Aegis’s Choice plan offers $250,000 in emergency medical assistance, evacuation and repatriation insurance. And it comes with up to $500 in baggage loss or damage coverage and $200 if your bags are delayed. Upgraded protection is also an option.
Read our Allianz Travel Insurance review here.
Aegis Travel Insurance vs. Credit Card Travel Insurance
Be sure to take a look at your travel credit card’s insurance coverage before buying a separate policy. Some coverages, like rental car coverage, might already be included.
Let’s say, for example, you’re taking a road trip and have very minimal (if any) pre-paid or non-refundable trip expenses. In that case, the coverage from your credit card will likely suffice. Or maybe your main concern is trip and baggage delay and cancellation coverage because your current health coverage covers you overseas. That’s another instance where credit card insurance coverage might do the trick!
Worth noting, though, is that sometimes credit card coverage is secondary. This means you’ll have to make a claim with your other applicable insurance before making a claim with your credit card company.
Read our guide on the best credit cards with travel insurance here.
Why You Should Trust Us: How We Reviewed Aegis Travel Insurance
When reviewing Aegis travel insurance travel insurance, we considered various factors such as types of coverage, claim limits, available policy add-ons, and costs. We then compared these findings to similar plans from other top travel insurance companies.
In the end, the best policy is the one that offers an adequate amount and type of coverage depending on your needs and budget. It should also be user-friendly in case you have to make a claim sometime in the future.
Read more about how Business Insider reviews insurance products here.
Aegis Travel Insurance FAQs
Aegis covers COVID-19 like any other illness under its medical and cancellation coverage. It also offers coverage for travel delay due to COVID quarantine.
No, you cannot purchase an Aegis plan for a trip in progress.
To file a claim with Aegis, you must first contact a claims agent, who will email you access to the Aegis claims portal, where you can file your claim and keep track of any updates.
Aegis will cover pre-existing medical conditions as long as you purchase your policy within 24 hours or 14 days of your initial trip deposit, depending on your policy. Aegis’s Choice plan offers pre-existing condition coverage as an upgrade instead of an inclusion, though the 14-day window still applies.
Aegis’ Pandemic Plus, Choice, and Trip Cancellation coverage can be extended by up to seven days.
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