Sunday, December 22, 2024

Optus customers hit with increase to plan prices

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Optus has introduced new pricing for customers who sign up from this week, with some plans costing up to $13 more.

The telco has also reduced the number of its offerings, with the four plans previously on offer reduced to three.

The new pricing model was introduced on May 27 and will not affect existing customers.

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Under the new pricing model, the smallest plan has been increased from 30GB a month for $49 to 50GB a month for $52.

However, the largest plan available is now cheaper at 360GB for $82. It was previously $89.

The previous pricing model had middle tier options of 100GB for $59 and 22GB for $69, while the new model only has one medium option of 180GB for $62.

Under the previous model, the cheapest option per gigabyte was $0.25 while the new model’s cheapest option is $0.23 per gigabyte.

The most expensive option per gigabyte was $1.63 under the previous model, while it is $1.04 per gigabyte under the new model.

Large plan subscribers can now also get $20 SubHub credit through the new model.

Customers will continue to receive unlimited talk and text nationally, and unlimited calls to 35 international destinations.

“We continue to invest in our network to boost the capacity, speed, reliability of 4G and rollout our award-winning 5G network to even more Australians,” Optus said.

“Due to the increasing costs to maintain and provide a great network experience, we’ve made the difficult decision to increase the price of some of our mobile plans.

“Balancing the affordability of our products with the need for ongoing investment is a delicate task and we are acutely aware of this challenge, especially considering the vital role connectivity plays in our lives.”

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