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Surcharge controversy fires up Aussies: ‘Shouldn’t have to pay your costs’

This is exactly why surcharging frustrates customers. The value just isn’t there.All a customer sees is the fact they’re paying a higher price than...

Young Aussie worker’s tears sparks ‘entitled’ generational debate: ‘You can’t do that’

An Australian woman has issued a warning to older managers after witnessing two younger workers break down in tears while on the job. Sunshine...

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